Terms and Conditions

Effective Date: September 19, 2025

1. Acceptance of Terms

By accessing or using TrueHue ("App"), you agree to be legally bound by these Terms and Conditions ("Terms").

If you do not agree, do not download, install, or use the App. Continued use indicates acceptance of all terms.

2. About TrueHue

TrueHue is an AI-powered personal style discovery application that analyzes facial features to provide personalized color and style recommendations.

Contact Information: support@gettruehue.app

3. Services Provided

TrueHue provides the following services:

  • AI-powered facial analysis to determine face shape, skin tone, and features
  • Seasonal color analysis and personalized color palettes
  • Style recommendations for makeup, hairstyles, sunglasses, and fashion
  • Premium styling features through subscription services

All recommendations are suggestions based on AI analysis and should be considered guidance rather than definitive styling advice.

4. AI Analysis and Recommendations Disclaimer

Important: All style recommendations and color analyses are generated by artificial intelligence and are provided for informational and entertainment purposes only.

  • TrueHue makes no guarantees about the accuracy, suitability, or effectiveness of recommendations.
  • Style preferences are subjective, and our recommendations may not align with your personal taste or goals.
  • Results may vary based on photo quality, lighting conditions, and individual features.
  • We are not responsible for any dissatisfaction with styling choices made based on our recommendations.

5. Photo Upload and Biometric Data

5.1 Photo Requirements and Responsibilities

By uploading photos, you represent and warrant that:

  • You have the right to upload and authorize analysis of the photos
  • You are the person depicted in the photos or have explicit consent
  • Photos do not violate any third-party rights or applicable laws
  • You are at least 18 years old

5.2 Biometric Data Processing

TrueHue processes biometric data from your photos including facial geometry, skin tone analysis, and feature measurements.

By using the App, you explicitly consent to this biometric data processing for the purposes described in our Privacy Policy.

You may withdraw consent and request deletion of biometric data at any time by contacting support.

5.3 Photo Security and Retention

Original photos are processed securely and deleted within 24 hours. Only computed analysis results are retained.

While we implement security measures, no system is 100% secure. You upload photos at your own risk.

6. Subscription Services

6.1 Premium Features

Premium subscription includes advanced style recommendations, expanded color analysis, and additional features.

Subscription terms, pricing, and billing are managed through your App Store account or payment processor.

6.2 Billing and Cancellation

Subscriptions automatically renew unless cancelled before the renewal date.

Refunds are subject to the policies of your App Store or payment processor.

TrueHue does not provide refunds for unused subscription periods.

6.3 Service Changes

We reserve the right to modify, suspend, or discontinue any features or services with or without notice.

7. User Obligations

Users must:

  • Provide accurate information and appropriate photos for analysis
  • Only upload photos of yourself or with explicit consent from depicted individuals
  • Refrain from uploading inappropriate, offensive, or copyrighted content
  • Not attempt to reverse engineer or circumvent the App's AI algorithms
  • Not use the App for any unlawful purposes or in violation of these Terms
  • Respect the intellectual property rights of TrueHue and third parties

8. Data Usage & Third-Party Services

8.1 AI Processing

Photos and data are processed using OpenAI and Google Gemini AI services to provide facial analysis and personalized style recommendations. By using TrueHue, you agree to the processing of your data by these third-party AI services under their respective terms and privacy policies.

8.2 Analytics and Improvement

We use analytics services to understand usage patterns and improve the App. Anonymized data may be used to enhance our AI algorithms.

8.3 Data Security

While we employ reasonable security measures, we cannot guarantee absolute security. Users assume responsibility for the confidentiality of their uploaded content.

9. Intellectual Property

All content, algorithms, trademarks, and features of the App are the exclusive property of TrueHue or its licensors.

Users retain ownership of uploaded photos but grant TrueHue a license to process them for the purposes described in these Terms.

Unauthorized reproduction, distribution, or use of App content is strictly prohibited.

10. Age Requirements

TrueHue is intended for users 18 years and older.

Users between 13-17 may use the App only with parental consent and supervision.

Users under 13 are not permitted to use the App under any circumstances.

11. Limitation of Liability

To the fullest extent permitted by law, TrueHue shall not be liable for:

  • Any direct, indirect, incidental, special, consequential, or punitive damages
  • Dissatisfaction with style recommendations or their results
  • Loss of data, photos, or personal information
  • Any reliance placed on AI-generated style advice
  • Damages from unauthorized access to your photos or data

Use of the App is entirely at your own risk.

12. Disclaimer of Warranties

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.

We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, accuracy of AI analysis, and non-infringement.

13. Modifications to the Terms

TrueHue reserves the right to update these Terms at any time.

Users will be notified of material changes via in-app notifications or email. Continued use constitutes acceptance of revised Terms.

14. Governing Law

These Terms are governed by and construed under the laws of [Your Jurisdiction], without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].

15. Indemnification

You agree to indemnify and hold harmless TrueHue and its affiliates from any claims, liabilities, damages, or expenses arising from:

  • Your use of the App
  • Violation of these Terms
  • Uploaded content that violates third-party rights
  • Unauthorized use of photos or biometric data

16. Termination

TrueHue reserves the right to suspend or terminate access to the App for any reason, including violations of these Terms.

Upon termination, your access to premium features will cease, and we may delete your data in accordance with our Privacy Policy.

17. Severability

If any provision of these Terms is deemed unlawful or unenforceable, it will not affect the validity or enforceability of the remaining provisions.

18. Entire Agreement

These Terms constitute the entire agreement between you and TrueHue concerning the App and supersede all prior agreements.

Contact Information

For inquiries or assistance, contact:

technologies.alpine@gmail.com